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Damaged in shipment twice!
Terrible - I would give this zero stars if I could. Glass jars smattered on first shipment - dripping olive juice. 2nd shipment arrived in the same condition. No bubble wrap was put in either package. I can’t imagine why you think it will arrive undamaged.
Viski
Thank you for sharing your experience with us. We sincerely apologize for the condition in which your shipments arrived. This is not the quality of service we strive to provide, and we’re deeply sorry for the inconvenience caused. We’ve reviewed your case, and it’s clear that the packaging did not meet our standards. To make things right, we’ve issued a full refund to your original payment method. You should see this reflected in your account shortly. We are also taking steps to review our packaging processes to ensure that future shipments are better protected during transit. Your feedback is invaluable in helping us improve. If there’s anything further we can do to assist, please don’t hesitate to reach out. Thank you for giving us the opportunity to address this matter.
