COMPLETE THE COLLECTION
GUNMETAL IN THE WILD
@VISKICRAFT
- Reviews
- Questions
- shaker
- shipping
- nickel look
- gift card
- three
- product description
- cocktail shaker
- Color
- wife
- bartender
Not functional and disappointing
Unfortunately, my experience was bad. The shaker is beautiful but not functional. When it's cold, it is impossible to separate the pieces so you can only make one drink every few hours. Additionally, Viski didn't log my return properly so I had to supply my tracking number for them to issue the credit, and it still took them more than two weeks. A very poor experience.
Viski
Thank you for bringing this to our attention, and I'm truly sorry to hear about the issues you experienced. While I'm glad you liked the design of the shaker, I apologize that it was not functional for you. Your feedback is valuable, and we will review this with our product team to see how we can improve. I'm also sorry to hear about the complications with your return. This is not the level of service we aim to provide, and I apologize for any frustration caused by the delay. I’m glad we were able to resolve it, though it should not have taken as long as it did. If there’s anything else we can do to make this right, please don't hesitate to reach out. Thank you again for your feedback; it helps us improve.
Love it! But……
The wife and I love this shaker and set. Quality, feels solid, love the black nickel look. We have the whole set. I’d rate this a 5 out of 5 star, but buyer beware: the strainer at the top of the cap can break and pop out easily. I am reviewing this shaker by itself as this is the REPLACEMENT for the whole set we bought only 6 months ago. The three TINY spot welds in the top of the cap that hold the strainer can break very easily with a good ‘shake’ if you have ice in the shaker. That’s what happened to us. A good cocktail shaker should not do that. If you’ve ever seen a bartender shake a martini, sometimes it’s with decent force. This should handle that, but didn’t. Viski was kind enough to give us a digital gift card to purchase the replacement, but the $6.99 shipping was on us. We feel after 6 months it should be totally free. Again, GOOD quality, but not GREAT quality. Be careful with the forcefulness of you ‘shake.’ Otherwise, we would give a 5.
Viski
Thank you for your detailed feedback. We're thrilled to hear that you and your wife love the look and feel of the shaker set, and we truly appreciate your support in having the whole collection. However, I’m sorry to hear about the issue with the strainer. A quality shaker should certainly withstand a proper shake, and we apologize for the inconvenience this caused. Your feedback on both the product and our replacement process is valuable, and we’ll certainly take it into account for future improvements. Thank you again for your honest review and for continuing to support our brand.
Shaker
This is everything it describes in the product description. Balanced, comfortable, looks great. Amazing shaker.
Feels very nice
I really enjoy how heavy this feels in the hand, the color is gorgeous also.